Family And Child Welfare Services

Our agency began by serving pregnant and parenting women, and with our Family services, this effort continues. Under our family services, we strive to set mothers up for success while engaging their children in early intervention, prevention, development, and mental health programming. Furthermore, we understand that child abuse is preventable, and because of this, we partner under county-wide initiatives focused on reducing child abuse and neglect. We provide child welfare services to mothers and fathers throughout SPA 6. Additionally, we offer behavioral health services to families in our child welfare programs while also provide linkage and resources for their basic at home needs.

Family Services


California HOPE (CalHOPE), a program overseen by the California Department of Health Care Services, delivers crisis support and builds community resiliency through free outreach, crisis counseling, and support services. Support services include home visits, case management, parenting classes, domestic violence classes, anger management classes, Fatherhood programming, peer-to-peer groups, and community events. CalHOPE also offers the chat service, CalHOPE Connect, which is staffed with Support Specialists 8 AM-Midnight | Monday – Sunday. If you would like to speak with someone outside of these hours, please call the CalHOPE warmline at 855-845-7415; the warmline will be open for calls 24/7.

Welcome Baby

Welcome Baby program serves pregnant and parenting women and their children ages 0-5. The program is available at no cost to South Los Angeles families who deliver or plan to deliver at one of 3 participating Welcome Baby hospitals, including St. Francis Medical Center, Centinela Hospital, and Martin Luther King Community Hospital.

Home Visitation

Home Visitation program serves at-risk pregnant or parenting women and their children ages 0-5 referred through SHIELDS’ Welcome Baby Program, CalWorks, and other LA County Department Programs. SHIELDS uses models from Healthy Families America® and Parents as Teachers®

Healthy Families America® (HFA)

Healthy Families America® (HFA) is a nationally recognized home visitation program model. HFA targets overburdened families who are at-risk for child abuse, neglect, and other adverse childhood experiences.

Parents as Teachers® (PAT)

Parents as Teachers® is an early childhood parent education and family support program serving families from pregnancy up to the child’s 5th birthday or enrollment in kindergarten.

Healthy Start

Healthy Start program serves pregnant and inter-conceptional women and their children ages 0-18 months who reside in the South Los Angeles community.

Child Development Center

Child Development Centers provide services to children 0-5 years of age who have parents enrolled in a SHIELDS program.

Heros and Sheros

Established in 1991, SHIELDS Heros & Sheros Youth Development Program is a prevention, early intervention, and mental health program for children and adolescents. Heros & Sheros addresses the high risk of alcohol and drug use of children who have parents with a substance use disorder. Heros and Sheros additionally target at-home concerns that affect healthy development, by helping children adjust at home and in school, stabilizing family interactions, and empowering youth with skills that prepare them for college and adulthood.

SHIELDS for Families family programs partner with Baby 2 Baby, LA Best Babies Network, Good+Foundation, and First 5 LA Best Start.

First 5 LA, DPSS Cal Works, LA County Department of Mental Health, and California Home Visitation Program provide funding and support for SHIELDS family services programs and informational materials. 

Child Welfare Services

Family Preservation

Family Preservation provides family preservation and alternative response services to families at-risk for child abuse and neglect. Since 1992, Family Preservation has served families referred by DCFS and Probation. Family Preservation works to prevent child abuse and neglect. It works to achieve permanency (through reunification, adoption, and guardianship). Finally, it focuses on improving child development outcomes (physical, emotional, social, educational, cultural, and spiritual).

MAT (Multidisciplinary Assessment Team)

MAT provides services to families and children ages 0-21 involved with the Department of Children and Family Services (DCFS). Offering a MAT assessment helps identify a child’s
needs that may place their family in danger of long-term separation.


Fatherhood provides fathers and father figures with groups, support, and linkages to SHIELDS services. Fathers learn parenting tools, receive family resources, and develop a community with other fathers enrolled in the program.

SHIELDS for Families Child Welfare partners with Para Los Niños, Drew Child Development, and the Personal Involvement Center. The LA County Department of Child and Family Services and the LA County Department of Mental Health provide funding for SHIELDS child welfare services and informational materials.